Service Agreement

1. Parties & Scope

This Agreement is between Chamu Pages ("Agency") and the Client ("You"). The Agency provides web development services using a modern static stack (HTML, CSS, JavaScript).

Exclusions: Services do not include domain registration, hosting fees, or copywriting unless specifically itemized in the Proposal.

2. Payment Terms

• 50% Deposit: Required to secure a start date. Work commences after receipt. Non-refundable.
• 50% Balance: Due upon completion, before final file transfer or deployment.
• Late Fees: 5% per month for invoices unpaid after 7 days.

3. Responsibilities & Process

Client: Must provide assets (text, logos, logins) within 10 days and feedback within 3 business days. Delays may extend the timeline.

Revisions: Includes one round of design revisions and two rounds of minor development tweaks. Scope creep will be billed at standard hourly rates.

4. Intellectual Property

Upon full payment, the Client owns the final project code. The Agency retains the right to use the project in our portfolio and maintains ownership of generic reusable code snippets.

5. Cancellation & Refunds

Deposits are non-refundable as they reserve specific calendar time. If the Client cancels after work starts, the deposit is retained and the final balance is waived. Projects with no communication for 30 days are considered abandoned.

6. Warranty & Liability

Websites are provided "as is." The Agency is not liable for issues caused by third-party hosting or browser updates. Total liability is limited to the fees paid by the Client.

7. Support

We provide 30 days of complimentary support to fix bugs post-launch. Subsequent updates are available via a retainer or hourly billing ($50/hr).

8. Governing Law

This Agreement is governed by the laws of the Agency's principal place of business.